How Console Testers handles your information.

User Data Policy

Console Testers handles customer information to operate Play Store closed-testing campaigns, manage accounts, and provide support. We aim to collect only the information reasonably needed to deliver the service.

• Account data may include your name, email address, login credentials, and support communications.
• Service data may include package names, platform type, app metadata, tester activity status, and related dashboard records.
• Payment processing may involve third-party providers. We may receive billing status or transaction references, but payment card handling should remain with the processor.
• We do not sell, rent, or trade personal information.
• Material updates to this policy will be published on this page.

1. Information We Collect

When you create an account, contact support, or submit an app for testing, we may collect the information you provide directly to us.

• Name and email address
• Authentication and account-related details
• Package name, platform, and app listing details
• Support requests and operational messages
• Transaction and billing status information

2. Automatically Collected Information

We may automatically collect technical data needed to secure and improve the service.

• Browser type and device details
• IP address and approximate location derived from network data
• Usage activity within the website or dashboard
• Crash logs, error reports, and performance diagnostics

3. How We Use Information

Collected information is used to operate the service, coordinate testing work, and keep the platform secure.

• Create and manage customer accounts
• Process app submissions and display campaign progress
• Respond to support and account issues
• Detect abuse, fraud, or security incidents
• Improve reliability, reporting, and product experience

4. Third-Party Services

We may rely on third-party providers for hosting, authentication, analytics, communications, billing, and platform integrations such as Google Play-related workflows. Those providers process data under their own terms and privacy practices.

5. Data Sharing

We share data only when it is necessary to operate the service or when required by law.

• With vendors and infrastructure providers supporting the platform
• With payment or billing partners as needed to complete transactions
• To comply with legal obligations, enforce terms, or protect users and the business

6. Data Retention

We retain information for as long as it is needed to provide the service, maintain business records, resolve disputes, and meet legal or security obligations. Retention periods may vary based on the type of data involved.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect stored information. No internet service can guarantee absolute security, but we work to reduce risk and limit access appropriately.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information. You may also request account-related assistance through the contact details below.

9. Children's Privacy

Console Testers is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that such information has been submitted, we will take reasonable steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are material, the updated version will be posted on this page with a revised effective date.

11. Contact Us

Questions about this policy or requests relating to your information can be sent to support@consoletesters.com.